FOR IMMEDIATE RELEASEMay 14, 2009Release # 09-221
Firm’s Recall Hotline: (800) 889-2031
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

HP Recalls Notebook Computer Batteries Due to Fire HazardWASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers

Units: About 70,000

Importer: Hewlett-Packard Co., of Palo Alto, Calif.

Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.

Incidents/Injuries: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.

Description: The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include:

HP Pavilion

dv2000

dv2500

dv2700

dv6000

dv6500

dv6700

dv9000

dv9500

dv9700

Compaq Presario

A900

C700

F700

V3000

V3500

V3700

V6000

V6500

V6700

HP

G6000

G7000

HP Compaq

6720s

The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number):

62940^^AXV^^^^

65033^^B7U^^^^

65033^^B7V^^^^

65033^^BGU^^^^

65035^^B7U^^^^

65035^^B7V^^^^

65035^^BGU^^^^

65035^^BGV^^^^

67059^^V8U^^^^

67059^^V8V^^^^

Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.

Manufactured in: China

Remedy: Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.

Consumer Contact: For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.Media Contact: Sheila Watson at (281) 514-6552 or sheila.watson@hp.comTo see this recall on CPSC’s web site, including pictures of the recall product, please go to: http://www.cpsc.gov/cpscpub/prerel/prhtml09/09221.html



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This entry was posted on Friday, May 15th, 2009 at 2:30 pm and is filed under Product Safety Recall. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.